Privacy Policy

Houston Specialist Cargo

At Houston Specialist Cargo, accessible from htxcargo.com, protecting the privacy of our customers, drivers, and website visitors is one of our top priorities. This Privacy Policy document explains what information we collect and how we use, protect, and manage that information.

1. Information We Collect

We may collect personal information when you interact with our website, request services, or contact our team. This information may include:

• Full Name
• Email Address
• Phone Number
• Company Name
• Pickup and Delivery Details
• Driver Application Information
• Any information you voluntarily submit through our forms

We may also automatically collect certain technical data such as:

• IP address
• Browser type
• Device information
• Pages visited on our website

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To provide freight and logistics services
• To respond to service inquiries or quote requests
• To process driver applications
• To improve our website and customer experience
• To communicate updates about shipments or services
• To maintain internal records and security

We only collect information necessary to operate and improve our services.

3. Sharing Your Information

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Houston Specialist Cargo does not sell, rent, or trade personal information to third parties.

We may share information only when necessary with:

• Freight partners or logistics partners involved in a shipment
• Insurance companies for cargo or liability claims
• Government authorities when required by law
• Service providers who help operate our website or communication systems

All third parties are required to keep your information secure and confidential.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of online transmission is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies help us understand how visitors use our website so we can improve performance and usability.

You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. Houston Specialist Cargo is not responsible for the privacy practices or content of these third-party websites.

7. Your Privacy Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your personal data (where applicable)

To make such a request, please contact us using the information below.

8. Changes to This Privacy Policy

Houston Specialist Cargo may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Houston Specialist Cargo
Phone: (832) 454-5883
Email: info@htxcargo.com
Website: www.htxcargo.com